Roku outage leads to frozen TVs and unresponsive devices

Photo by Chris Welch / The Verge

Roku experienced a significant service disruption on Wednesday evening, which resulted in some of the company’s streaming devices and even Roku TVs getting stuck on the loading screen or going through a reboot loop and becoming effectively useless. Roku TV sets from TCL, Hisense, and other manufacturers were affected.

Users took to social media and Roku’s subreddit to report problems with their Roku hardware, and Down Detector showed a spike for Roku’s services. The company’s support account acknowledged the ongoing issues at around 8:30PM ET.

“Roku is aware of an issue reported by users who are unable to access some Roku services,” the company said. “If you are trying to activate your device, please try again later. Our priority is to…

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