WhatsApp is down in a major outage

Illustration of a number of green WhatsApp logos in black circles floating across a blue background
Illustration by Alex Castro / The Verge

WhatsApp is down in a major outage affecting the communications app. The service started experiencing issues at around 3AM ET, with users greeted with a “connecting” message. If you’re attempting to use WhatsApp web, you’ll see a “Make sure your computer has an active internet connection” error.

Downdetector has more than 60,000 reports of issues with the service, but WhatsApp parent company Meta hasn’t issued a comment on the problems yet. The outage appears to be affecting users globally.

This is the first major WhatsApp outage since the service went down as part of a massive outage that also took down Instagram, Messenger, Oculus, and Facebook last year. That outage took nearly six hours before it was resolved and WhatsApp was back…

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